Below are lists of the default email templates for Borrowing, Document Delivery and Lending. All templates can be accessed and edited in the ILLiad Customization Manager under the Notification Templates tab. See Creating and Editing Email Templates for more information.

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As of ILLiad 8.6, ALL email templates are stored in the database and can be accessed and edited from the ILLiad Customization Manager. Default email template names should not be changed. Changing default email template names will result in failed emails.

Borrowing Emails

Borrowing Cancellation ArticleUsed to notify of a cancelled Borrowing article request.
Borrowing Cancellation LoanUsed to notify of a cancelled Borrowing loan request.
Borrowing Electronic DeliveryBorrowing article is available electronically.
Borrowing Overdue ReminderBorrowing overdue reminder.
Borrowing Overdue 1Borrowing overdue notice for the first overdue period.
Borrowing Overdue 2Borrowing overdue notice for the second overdue period.
Borrowing Overdue 3Borrowing overdue notice for the third overdue period.
Borrowing Password ResetSent to patron when they request a password reset
for the ILLiad web pages.
ILL Borrowing Article DeliveryBorrowing article is being delivered to the customer.
ILL Borrowing Article PickupBorrowing article is available for customer pickup.
ILL Borrowing Loan DeliveryBorrowing loan is being delivered to the customer.
ILL Borrowing Loan PickupBorrowing loan is available for customer pickup.
Auto Cleared UserSent when a user registers and is automatically cleared.
Cleared UserSent when a user registers and is cleared manually.
Disavowed UserSent when a user is disavowed.
Merged UserSent when a user record is merged with another user record.

Lending Emails

Lending Cancellation ArticleUsed to notify of a cancelled Lending article request.
Lending Cancellation LoanUsed to notify of a cancelled Lending loan request.
Lending Overdue ReminderLending overdue reminder.
Lending Overdue 1Lending overdue notice for the first overdue period.
Lending Overdue 2Lending overdue notice for the second overdue period.
Lending Overdue 3Lending overdue notice for the third overdue period.
Lending Password ResetSent to borrowing library when they request a password reset
for the Lending web pages.
Article Exchange Lending
Notification
Notify a borrowing library that an Article Exchange document
has been uploaded.

Document Delivery Emails

Doc Del Cancellation ArticleUsed to notify of a cancelled Document Delivery article request.
Doc Del Cancellation LoanUsed to notify of a cancelled Document Delivery loan request.
Doc Del Electronic DeliveryDocument Delivery article is available electronically.
ILL Doc Del Article DeliveryDocument Delivery article is being delivered to the customer.
ILL Doc Del Loan DeliveryDocument Delivery loan is being delivered to the customer.
ILL Doc Del Article PickupDocument Delivery article available for customer pickup.
ILL Doc Del Loan PickupDocument Delivery loan available for customer pickup.