Email SMTP

Simple Mail Transfer Protocol (SMTP) is an Internet standard for email transmission. You must configure SMTP to establish communication between the ILLiad client and your email service.

Emails in ILLiad are sent by the ILLiad System Manager. The System Manager uses the following SMTP keys for sending Email. The keys are found in the System | EMail section of the ILLiad Customization Manager. If you make changes to these keys in the customization manager it is recommended that you stop and restart the system manager to assure that the new settings are applied. Before using email in ILLiad, you will need to set the following keys.


SMTP server used for all system generated e-mail. Note all e-mail is sent from the ILLiad web server using the System Manager.


Port used for sending emails from System Manager service on the server. Defaults to port 25.

EMailSecureDetermines if SMTP server requires SSL.

Username used for SMTP authentication when sending system e-mails.


Password used for SMTP authentication when sending emails.

EMailFromAddressThe from address used for all system generated e-mail.
EMailFromNameName used for all system generated e-mail.
EMailNoAccountAddressEmail address for the system tto use when an outgoing email doesn’t have a TO: email address

To use Gmail with ILLiad, the EMailSecure key must be set to Yes.

SMTP.config Customization


The SMTP.config file (sample shown below) should be used only in specific situations where your SMTP server requires additional settings that cannot be set using the standard customization keys.

The SMTP.config file must be in the same location as the System Manager in order to function properly. When placed with the System Manager, the SMTP.config will complement the settings from the Customization Manager. Note that each setting is optional. Options that are not required by your SMTP server can be removed from the config file.

Click to see a sample SMTP.config file

Shared Server SMTP Configuration

For shared server systems, configuration files for the System Manager are used individually by each site to override the settings in the Configuration Manager if desired. Each site has the choice to use the existing Customization Manager settings or to create individual configuration files. If a site wishes to use an individual configuration file it should be named using the NVTGC site code. (i.e., instead of SMTP.config it would be named NVTGC.config) and located in the same folder as the System Manager. When an individual configuration file is not found for a specific NVTGC, if the SMTP.config file exists, those settings will be used.