Flagging

You can use custom request flags to to mark requests for specific custom purposes. For example, you could create a flag to assign to requests that needs to be reviewed by a supervisor. These flags are independent of the transaction status. Flags will display on the ILLiad main menu along with the status queues. Flags can be searched in ILLiad custom searching by using the CustomFlags table. You can search by Flag Name, ID, and NVTGC.

 

Using flags with Addons

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Client and Server Addons also have the ability to add and remove flags. For more information on using flags with addons, see Flagging and contact ILLiad support.